Frequently Asked Questions
Everything you need to know about our solid wood furniture and services.
What type of wood is used in your furniture?
We specialize in 100% solid wood furniture, primarily utilizing sustainably sourced pine and hardwood. We do not use MDF or particle board in our construction.
How long does shipping typically take?
Orders are generally processed within 2-3 business days. Depending on your location, standard transit time ranges from 5 to 10 business days.
Does the furniture arrive pre-assembled?
To ensure safe transit and lower shipping costs, most of our items require assembly. Each piece comes with detailed instructions and all necessary hardware.
What is your return policy?
We offer a 30-day return policy on all items in their original packaging. Please note that return shipping costs may apply unless the item arrived damaged.
Do you offer a warranty on your products?
Yes, all Grain Wood Furniture products are backed by a 1-year limited manufacturer's warranty covering defects in materials and workmanship.
How should I care for my solid wood furniture?
We recommend dusting regularly with a soft, dry cloth. Avoid harsh chemicals and direct sunlight, and use coasters to protect the finish from moisture and heat.